Your Privacy Is Our Responsibility

Section 1 Introduction & Purpose

bd50 is a safe and reliable online gaming and betting platform. We place the highest priority on protecting our users' privacy and personal information. This privacy policy sets out what types of information we collect when you use the bd50 website or services, how that information is used, and what your rights are.

This policy applies to all of bd50's digital services — including the website, mobile browser version, and all related services. By using our services, you are considered to have agreed to the terms of this policy. If you disagree with any part of this policy, please refrain from using our services and contact us with any questions.

Section 2 What Information We Collect

bd50 may collect the following types of information in order to provide its services, ensure security, and improve the user experience:

2.1 Information You Provide Directly

Information you provide yourself during account registration or while using the services:

• Full name and date of birth (for age verification — minimum 21 years old)
• Email address and mobile number
• Mobile banking account details (bKash, Nagad, Rocket, Upay — for processing transactions)
• Password and security-related information
• Documents submitted for identity verification (copy of national ID card or passport)

2.2 Automatically Collected Information

When you use our platform, certain information is collected automatically:

• Device information: operating system, browser type and version
• IP address and geographic location (at country level)
• Service usage logs: login time, session length, pages visited
• Transaction history and gameplay data
• Information collected through cookies and similar tracking technologies

2.3 Information Received from Third Parties

For identity verification and fraud prevention purposes, we may verify information through trusted third-party services. This process is fully secure and is carried out while maintaining the confidentiality of your personal information.

Section 3 Purpose of Using Information

bd50 uses collected information only for the following lawful and specific purposes:

• Account management: creating, maintaining, and securing accounts
• Service delivery: processing deposits, withdrawals, gameplay, and bonuses
• Identity verification: confirming age and identity to meet legal requirements
• Fraud prevention: detecting suspicious activity and maintaining platform security
• Customer support: resolving queries and complaints via 24/7 live chat and email
• Communications: sending important updates, transaction confirmations, and relevant offers
• Service improvement: enhancing platform performance and user experience
• Responsible gaming: identifying potentially problematic gaming behaviour and providing necessary support

Section 4 Cookie Policy & Tracking Technologies

bd50 uses cookies and similar technologies to improve your browsing experience and ensure the platform operates correctly.

4.1 Types of Cookies

• Essential cookies: required to maintain login sessions and security features — these cannot be disabled
• Functional cookies: used to remember your preferences, such as language selection
• Analytics cookies: used to understand how the service is used — these do not reveal personal identity

4.2 Cookie Controls

You can control or disable non-essential cookies through your browser settings. Please note that disabling certain cookies may cause some platform features to not work properly.

Section 5 Data Storage & Security

bd50 follows industry-standard technical and administrative measures to ensure the security of your personal information:

• SSL encryption: all data transfers are secured through SSL/TLS encryption
• Secure servers: data is stored in a secure and controlled environment
• Access controls: only authorised personnel can access the relevant information
• Password hashing: passwords are never stored in plain text — they are always stored in encrypted form
• Regular security audits: platform security is assessed on a regular basis

Personal information is retained for only as long as necessary to provide services and meet legal obligations. Even after an account is closed, financial transaction records may be retained for a period determined by applicable law.

Section 6 Data Sharing & Third Parties

bd50 does not sell or rent your personal information. However, information may be shared in the following limited circumstances:

6.1 With Service Partners

When working with trusted third parties for payment processing (bKash, Nagad, Rocket, Upay), identity verification, and technical support, they receive only the information necessary to complete the specific task. These partners are required to comply with our privacy standards.

6.2 Legal Obligations

In the case of a court order or a lawful request from a law enforcement authority, information may be disclosed in accordance with applicable law. Such disclosures are always made within a legal framework and to the minimum extent necessary.

6.3 Prevention of Financial Crime

Information may be shared with relevant authorities in accordance with applicable regulations for the prevention of money laundering or other financial crimes.

Section 7 Your Rights

As a user of bd50, you have the following rights regarding your personal information:

• Right of access: the right to know what information we hold about you and to receive a copy of it
• Right to rectification: the right to have inaccurate or incomplete information corrected
• Right to erasure: the right to request deletion of your personal information in certain circumstances (however, complete deletion may not be possible where legal obligations apply)
• Right to object to processing: the right to object to the processing of your information in certain cases
• Right to data portability: the right to receive your information in a structured and readable format
• Right to withdraw consent: where processing is based on your consent, the right to withdraw that consent at any time

To exercise these rights or for more information on this matter, please contact our support team.

Section 8 Protection of Minors

bd50's services are intended only for those aged 21 and above. We do not knowingly collect personal information from minors. If we become aware that a user is under 21 years of age, their account will be closed immediately and any information collected will be deleted beyond what is required by law.

If you believe a minor is using our platform, please contact us immediately.

Section 9 Mobile Payments & Financial Information

bd50 processes payments through bKash, Nagad, Rocket, and Upay. Regarding these transactions:

• Your full mobile banking account PIN or password is never stored in our system
• Only the information necessary for transaction verification (such as mobile number and transaction ID) is recorded
• All financial data is stored in encrypted form
• Payment-related information is retained for a set period for audit and fraud prevention purposes

Section 10 Changes to Policy

bd50 reserves the right to update this privacy policy as needed. For any significant changes, we will notify you by email or through a notice on the platform.

If you continue to use our services after changes are made, you will be considered to have consented to the updated policy. We therefore recommend revisiting this page regularly.

Section 11 Responsible Gaming & Use of Information

bd50 takes responsible gaming seriously. By analysing your gameplay data, we can identify signs of potentially problematic gaming behaviour and provide necessary support. Information used for this purpose is solely in your interest and is never used for marketing or sold to third parties.

To learn more about responsible gaming, visit our Responsible Gaming page.